Software Support Specialist - AG883387

Reference:
VAC-1544
Discipline:
IT, IT Support
Salary:
Salary negotiable
Town/City:
Luxembourg
Contract Type:
Permanent

If team spirit and initiative are amongst your most prominent strengths and you feel motivated to develop a long-term career in a multicultural work environment, do not hesitate to click the apply button.

Your tasks
 

 First and second level support for our software and websites
 Trace and debugg software applications
 Monitor and dispatch issues to our development
 Configure the software
 Setup or program custom reports
 Create custom scripts using our self-developed scripting language
 Perform database configuration via SQL
 Teach colleagues and clients with regard to our different software products 
 
 
Your profile
 

Essential

Minimum of three years working experience or education in the field of IT
Ability to work both autonomously and with a team
Ability to multitask and to self-organize
Strong analytical thinking and problem solving skills
Service oriented working attitude
Excellent communication skills
Proficient in spoken and written English
Good knowledge of SQL
Good understanding of Windows server architecture
Basic knowledge of network technologies
Ability to listen carefully and explain efficiently
Prove a hands-on mentality and independent working style, be highly motivated to take up responsibility and to complete assignments in a timely manner
Commitment to a long-term employment

Assets

Fluent in two of the following languages: French, English and German 
Customer Service experience
Experience in Visual Studio, Component One Report Design, Web Deployment
 
 
What we offer
 

 An adequate remuneration package
 Working in an internationally active company
 Specific internal training
 The opportunity to develop a long-term career in the ?eld of Intellectual Property
 Relaxed, flexible and welcoming work environment focused on teamwork and productivity